As soon as your order is placed, you should receive an email confirmation. If you checked out with PayPal, be sure to check the email account associated with your account (don't forget to check the junk folder). If you did not receive this email, it is possible that something went wrong when processing your order or confirming your payment. Therefore, please send us an email on info@chillibeans.net.au including your name and your order number in case you were able to proceed with the purchase, but you have not received a confirmation email.